Liberty Mutual Insurance Reviews: Insurance Coverage, Feature, Cost

By John V

January 12, 2024   •   Fact checked by Dumb Little Man

liberty mutual insurance review

Easy to access, affordable, and good customer support can complete the dream features to find for anyone while shopping for insurance. The reputed and nationwide insurance companies always try to cover the big space of insurance services.

So, Liberty Mutual here offers multiple insurance products with a long list of coverages and discounts. If you are perplexed after a couple of inquiries about car insurance, Liberty Mutual Insurance reviews can help you get your answer here.

What is Liberty Mutual Insurance?

Founded in 1912, Liberty Mutual is an international insurer that offers a wide variety of investment and insurance products. Over the past 100 years, the insurance company has grown in 900 offices with more than 50,000 employees in 29 countries around the world.

Headquartered in Boston, Liberty Mutual Insurance is one of the largest insurance providers in the US. According to Insurance Information Institute (III), Liberty Mutual was placed fifth-largest property and casualty insurance carrier in the US in 2020.

Besides, Liberty Mutual has earned an A+ rating from the Better Business Bureau (BBB) and an A rating from AM Best. According to the National Association of Insurance Commissioners (NAIC), the insurer had written over $11 billion in direct premiums in 2020.

Liberty Mutual offers policies for auto, fire, home, workers’ compensation, and liability coverage for both homes and businesses. Besides, Liberty Mutual has great benefits and features, including robust coverage options and numerous discounts and digital tools.

What are the Types of  Insurance Offered by Liberty Mutual?

Liberty Mutual Insurance has 2 categories of insurance to offer.

Personal Insurance

Though Liberty Mutual is reputed for car insurance, it offers various insuranc products under a big umbrella.

Auto and Vehicle

Liberty Mutual has all types of vehicle insurance ranging from antique and classic cars to recreational vehicles. Motorcycles, watercraft, boats, ATVs, and off-road vehicles all can get coverage at this insurance company.

They offer 12% off on car insurance when applying online. Besides, the company has Umbrella Insurance that provides $1 million over the coverage limits of the vehicle and home policies.

Property

Besides auto insurance, Liberty Mutual also preserves some relief for properties. Properties such as house, complex, household appliances and many others can get coverage against theft and natural disaster.

They offer Homeowners insurance, Renters insurance, Condo, Landlord, Mobile Home Insurance, Flood under property insurance.

Other Insurance

People have unexpected life so Liberty Mutual also provide life insurance under Term life insurance, Whole life insurance and Fixed annuities/fixed income. Besides, they have some other indemnities including Accident Insurance, Critical Illness, Identity Theft, Pet Insurance and Tuition Insurance.

Business Insurance

Apart from personal security, people also need protection against business loss. That’s way Liberty Mutual brings some commercial insurance solutions for small business, mid sized and large business.

The company has insurance offers against various liabilities such as general, evironemental, management, professrional, healthcare liability. Besides, they offer the overages on commercial fleet, watercraft, equipment breakdown and workers’ compensation.

Liberty Mutual Insurance accept the instustries including Construction, Manufacturing, Energy, Healthcare, and Real estate. Besides, they also facilitate Financial institutions, Private equity , Professional services and Public entities.

How does Liberty Mutual Car Insurance work?

It is very easy to access your desired insurance at Liberty Mutual Car Insurance. You need to visit the official website and get a quote based on your state or country.

They have an online tool that allows you to calculate the premium. Once you e-sign the insurance agreement, you can pay online via Liberty Mutual mobile app.

The car insurance rate may change because of some factors. For example, things such as your residence, your driving record, how often you drive, repairing cos, and safety features in the car can affect the rate.

If your car meets an accident, you can file a claim within a minute online with the picture of damages. With this, you can receive over twelve types of coverage against unexpected causalities and damages.

Besides, the insured car receives discounts in premium through some insurance facilities from Liberty Mutual. Online Purchase Discount, Bundle and Save, RightTrack, Paperless Policy Discount, Pay-in-Full Discount, and Alternative Energy Discount are some qualified discount programs.

Besides, if you drive a hybrid or electric car you can qualify for the discounts.

Click Here to Get Started With Liberty Mutual Insurance.

What is the Coverage of Liberty Mutual Car Insurance?

The coverage offered by Liberty Mutual Car Insurance differs from state to state. However, Liberty Mutual customers can expect the following standard coverages.

Liability auto insurance

The company will pay the costs for injuries, deaths, or property damage from an accident you caused.

Collision insurance

Liberty Mutual ensures to relieve the repair expenses from traffic offenses no matter whoever causes the offense.

Comprehensive car insurance

Comprehensive car insurance includes the facilities to pay repair costs that result from events outside of your control. These events or conditions can be weather events, hitting animals while driving, theft, as well as vandalism.

Uninsured or underinsured motorist coverage

The company also compensates for the medical and property damage costs after the accident. In this policy, the driver can have insufficient insurance or none at all.

Car Replacement

There are two car replacement policies: newer car replacement and better car replacement. If you are totaled with your car in the first model year and first 15,000 miles, you will get reimbursement for the cost of a new car.

Besides, if the car is totaled at any age or miles, the company will release the reimbursement for a car one year newer and with 15,000 fewer miles.

Deductible Fund

This feature allows creating a fund to lower your collision deductible. The company contributes $70 while you need to add only $30 each year. So whenever you meet an accident, the amount will be deducted from the fund when you need to pay out of your pocket.

Gap Insurance

If your car is totaled and you have owed more than it needs, the gap insurance helps fill this difference.

Original Parts Replacement

This coverage ensures that your car gets the original parts from the manufacturer if available when your car meets damage.

Liberty Mutual Car Insurance Requirement?

The following will thee requirements when you are about to buy Liberty Mutual Car Insurance.

  • ZIP code where you live
  • Driver’s license number
  • Make, model, and year of your car
  • Vehicle Identification Number (VIN)
  • Approximate miles on your vehicle

How to Apply for Liberty Mutual Auto Insurance?

The cost of Liberty Mutual Car Insurance varies by state for some reasons such as state-specific laws and weather-related risks. Besides, the following factors also impact the cost and discounts that you need to pay for your car insurance.

Your age: According to the Centers for Disease Control and Prevention (CDCP), the older you are, the lesser accident you meet. So, the company determines your payable premium based on your age.

Type of car you drive: The company also verifies the current condition of your car. The age of the car, cost of replacement parts, and safety features on the car help determine the premium.

Driving history: How many accidents or traffic offenses your car has met also matters while buying car insurance. If you possess a good driving record and have no ticket, you can expect a lower premium.

If you are a 35-year-old with good credit scores and driving records, you will receive the payable premium of $1,448 in Alabama. Likewise, you can expect $1,284 and $1,372 in Oregon and Montana respectively.

Though costs are uncertain to disclose, the number of discounts from Liberty Mutual Insurance you are offered are given below:

Online Purchase Discount: If you buy insurance online through Liberty Mutual’s official website, you can get 5% off.

Bundle and Save: You can save up to $842 on the purchase of customized auto and home insurance.

RightTrack: Liberty Mutual also rewards those who have good driving behavior. They are offering a 30% discount on their policy if you qualify for this.

Paperless Policy Discount: This feature allows the customers to apply for paperless deals. Instead of exchanging contracts via paper-based mail, it encourages you to e-sign agreements and view policy documents online.

Pay-in-Full Discount: If you pay your due premium in one or two payments, you can qualify for this discount.

Alternative Energy Discount: If your car is environmentally friendly for example a hybrid or electric, you can get a discount as a reward from Liberty Mutual.

Click Here to Get Started With Liberty Mutual Insurance.

How much does Liberty Mutual Insurance Cost?

The cost of Liberty Mutual Car Insurance varies by state for some reasons such as state-specific laws and weather-related risks. Besides, the following factors also impact the cost and discounts that you need to pay for your car insurance.

Your age: According to the Centers for Disease Control and Prevention (CDCP), the older you are, the lesser accident you meet. So, the company determines your payable premium based on your age.

Type of car you drive: The company also verifies the current condition of your car. The age of the car, cost of replacement parts, and safety features on the car help determine the premium.

Driving history: How many accidents or traffic offenses your car has met also matters while buying car insurance. If you possess a good driving record and have no ticket, you can expect a lower premium.

If you are a 35-year-old with good credit scores and driving records, you will receive the payable premium of $1,448 in Alabama. Likewise, you can expect $1,284 and $1,372 in Oregon and Montana respectively.

Though costs are uncertain to disclose, the number of discounts from Liberty Mutual Insurance you are offered are given below:

Online Purchase Discount: If you buy insurance online through Liberty Mutual’s official website, you can get 5% off.

Bundle and Save: You can save up to $842 on the purchase of customized auto and home insurance.

RightTrack: Liberty Mutual also rewards those who have good driving behavior. They are offering a 30% discount on their policy if you qualify for this.

Paperless Policy Discount: This feature allows the customers to apply for paperless deals. Instead of exchanging contracts via paper-based mail, it encourages you to e-sign agreements and view policy documents online.

Pay-in-Full Discount: If you pay your due premium in one or two payments, you can qualify for this discount.

Alternative Energy Discount: If your car is environmentally friendly for example a hybrid or electric, you can get a discount as a reward from Liberty Mutual.

Who is Liberty Mutual Insurance Best For?

Liberty Mutual is a great insurance company for anyone who is looking for a variety of insurances in one place. From life insurance to non-life insurance and from personal to commercial insurance, everything is at Liberty Mutual.

Not only a single package but the insurer offers bundle insurance policies to leverage the maximum at a discounted price. So customers who want multiple insurances from the even separate category can buy the insurance at Liberty Mutual.

People who live in the US can largely leverage Liberty Mutual Insurance. The variety of coverages, long list of discount programs, and easy access are some of the highlights of this insurance.

Liberty Mutual Insurance Pros and Cons

👍 PROS

Many types of coverage are available: Liberty Mutual Insurance offers over 12 coverages in a single policy. For example, it includes coverage ranging from liability auto insurance, car replacement in car insurance.

Lots of discounts: The insurer has built several discount programs that are easy to qualify for. This allows the customers to save some amount of money for their payable premium.

Robust digital tools: Liberty Mutual has made the online presence very simple with its digital tools. Customers can calculate the premium, pay the premium and manage their claim online through the website or mobile app of the company.

👎 CONS

► Auto claims satisfaction rating is only average.

► Premium can be higher for high-risk drivers.

Click Here to Get Started With Liberty Mutual Insurance.

Liberty Mutual Compare to other Insurance Company

Liberty Mutual Insurance vs. Progressive Insurance

Progressive Insurance is the third-largest personal auto insurer in the country and offers 30 insurance products. Pet injury insurance is available in most states if you buy collision coverage.

The insurer has also a wide variety of coverages and discounts like Liberty Mutual. Though it has competitive rates for drivers with a DUI, many customers complain that it has above-average rates for many drivers.

Unlike Progressive Insurance, Liberty Mutual has a stronger J.D. power rating and easy digital tools.

>> Full Article Review: Insurance Auto Progressive Reviews: Insurance Offers, Features, Cost, Pros & Cons

Liberty Mutual Insurance vs. Allstate Insurance

Like Liberty Mutual, Allstate Insurance is also easy to open policy and file claims. Besides, multiple options for roadside assistance and car insurance for unique needs are some of its highlights.

However, the company struggles with poor customer satisfaction. Also, customers are dissatisfied with the extra costs of roadside support and policies sold in 6-month terms.

On the other hand, Liberty Mutual wins over JD Power Rating and offers quick and easy access to maintain an insurance policy.

>> Full Article Review: Allstate Insurance Reviews: Insurance Offers, Features, Cost, Pros & Cons

Liberty Mutual Insurance vs. Geico Insurance

Geico Insurance can be beneficial for drivers with a poor credit history as it provides them with competitive rates. It has also a robust website and mobile app and several discounts like Liberty Mutual.

However, the company doesn’t offer gap or rideshare insurance. Besides, it has a limited network of local agents that can not provide ample service.

Unlike Geico Insurance, Liberty Mutual has widely available in all 50 states and Washington DC of the US. It provides a wide range of insurance with quick and easily manageable accounts.

>> Full Article Review: Geico Insurance Reviews: Insurance Offers, Features, Cost, Pros & Cons

Final Verdict

Liberty Mutual Insurance is a US-based insurer that offers a wide variety of insurance products ranging from life insurance to rental car reimbursement. Available in 29 countries, the insurer can provide both individual and commercial insurance solutions.

The insurance from Liberty Mutual includes ample coverages and discount programs. So, if you want to buy insurance separately or bundle, you can greatly leverage Liberty Mutual Insurance.

Liberty Mutual Insurance FAQs

Is Liberty Mutual an A-rated insurance company?

Yes. Liberty Mutual has earned an A rating and A+ rating from AM Best and Better Business Bureau (BBB).

What type of insurance does Liberty Mutual offer?

Liberty Mutual has both life and non-life insurance in which customers can shop for both individual and commercial insurance.

Does Liberty Mutual check credit scores?

Yes. Like Liberty Mutual, many insurance companies check credit scores before selling the insurance.

Click Here to Get Started With Liberty Mutual Insurance.

John V

John is a digital marketing master's student who enjoys writing articles on business, finance, health, and relationships in his free time. His diverse interests and ability to convey complex ideas in a clear, engaging manner make him a valuable contributor to these fields.

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