5 Important Role of Managers in Employee Engagement

By Naina Agrawal

January 10, 2024   •   Fact checked by Dumb Little Man

5 Important Role of Managers in Employee Engagement

A manager’s job in a company is crucial. They have multitasking personalities because they are active in practically every part of the business, whether it is management, employees, clients, or the business as a whole. The workers are directed by them, and they lead and manage them. They are the planners, coordinators, organisers, motivators, and trainers. The distance between management and employees is filled by managers. They both inform management on worker needs and what the management hopes to accomplish with the workforce.

Employee Engagement and Managers

1. Set goals

Set goals
Photo: inc

According to the discussion above, managers are in charge of informing employees of the tasks that have been given to them. They create the objectives that the employees must meet. The manager can only effectively direct the workers if he is dedicated to his job, fully comprehends the goal and how it must be accomplished. As a result of knowing what is expected of them, the capacity to lead and direct the workforce in the right way enhances employee engagement.

Only 20% of American workers, according to a survey, have discussed their goals with their management in the previous six months. If you find that you are guilty of the same error, it is essential to sit down with your staff and assist them in establishing priorities for their work and specific goals. Inform your staff of the duties that are expected of them at work. Increase the frequency of these discussions to ensure that everyone is aware of their priorities and responsible for their job.

2. Create a sense of belonging

Create a sense of belonging
Photo: colony-west

When the goals are established and the employees know what their actual responsibilities are and how important they are to completing the work and hitting the targets, they begin to experience a sense of belonging to the company, which increases employee engagement.

A Glassdoor study found that the definition of wellness must go beyond conventional health indicators. Wellness and employee engagement go hand in hand. Employers who take care of their workers’ non-work-related needs by providing flexible work arrangements, required vacation time, and wellness initiatives will see a rise in employee sophistication. The team will develop a sense of belonging if they feel cared for, and they will work more enthusiastically and collaboratively for the organization.

3. Take care of the needs

Take care of the needs
Photo: mitrefinch

Organizations create appropriate work schedules for their employees so that they can complete their tasks promptly and effectively in order to meet the goals that have been set. The managers create these schedules while taking into account the demands, talents, and shortcomings of each employee. In order to increase employee engagement, it is crucial to offer flexible work schedules and regular breaks so that employees can unwind. When employees know that their needs are being met, they become more invested in the organization’s success.

Engagement among employees fluctuates. Therefore, if any of your staff are showing signs of disengagement, it is not the end of the world. By communicating effectively, you can get them interested again. Check in on how they are doing both personally and professionally in order to build a genuine relationship. To put it another way, engage your staff in effective two-way communication to achieve successful results.

4. Feedback- Appreciation & Recognition

Feedback- Appreciation & Recognition
Photo: tonsofthanks

Managers are in charge of giving employees accurate and timely feedback regarding their performance and goal-related accomplishments. Feedback in the form of admiration or acknowledgment from the manager, their direct supervisor, functions as a wonderful motivator for workers as they feel cared for and that their performance counts when they deal with both individuals and groups of workers. This increases worker engagement.

Employee engagement is significantly influenced by “Employee Voice.” Therefore, it is essential to hear what your staff have to say and consider their input. Managers can start a one-on-one feedback system in addition to having a suitable feedback system in place. However, what ultimately matters more is how their feedback is put into practice for ongoing growth and employee pleasure. Employee engagement will increase if they feel heard.

5. Opportunity to learn & grow

Opportunity to learn & grow
Photo: workpointtoday

Employee engagement is stronger in a company that offers opportunity for employees to learn and develop inside the firm. Again, it is the manager’s responsibility to design a growth and development programme that is tailored to each employee’s needs, allowing for both improved performance and the acquisition of new skills necessary for advancement within the company. The effect of this on employee engagement is enormous.

To boost engagement, adopt a people-oriented management approach. Make your staff feel comfortable approaching you for assistance or to guide them in the correct direction. Additionally, you must understand that “one size fits all” won’t help you increase employee engagement. Finding out what your employees want in terms of resources and benefits is therefore important, especially now that the Pandemic has spread over the world. As a result, there will be a sense of responsibility that will eventually be rewarded with higher levels of involvement.


The organisation advances and employee engagement rises when managers take the initiative and lead from the front.

Naina Agrawal

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