Monday October 25, 2021
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How to Calculate and Reduce Your Customer Churn Rate

Regardless of what business you are in and by whatever name you call it – attrition, defection, or anything – customer churn is real. Every business has to deal with loss of customers and lose some revenue. Understanding what causes this customer churn is important. When a client or customer chooses to stop doing business … Continue reading How to Calculate and Reduce Your Customer Churn Rate